Last updated: May 5, 2026
Overview
This website (sagemahjong.com) is operated by Kovex LLC, a Limited Liability Company registered in the State of Wyoming, with a mailing address at 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Throughout the site, the terms “Sage Mahjong,” “we,” “us,” and “our” refer to Kovex LLC. We make this website, together with all information, tools, and services available through it (collectively, the “Services”), available to you, the user, on the condition that you accept the terms, conditions, policies, and notices set out here.
By visiting our site or purchasing any product from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced below or made available through hyperlinks on the site. These Terms apply to all users — visitors, customers, and anyone else who interacts with the site.
Please read these Terms carefully before using the Services. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all of the Terms, please do not use the site or any of the Services. Where these Terms are treated as an offer, acceptance is expressly limited to the Terms set out here.
New features, tools, or services we add to the site over time will also be subject to these Terms. The most current version of the Terms is always available on this page. We may update, change, or replace any part of these Terms by posting updates to the site, and it is your responsibility to review this page periodically. Continued use of the site following any changes constitutes acceptance of those changes.
The site is built on the WordPress content management system and uses WooCommerce as its e-commerce platform. Payments are processed by third-party payment service providers; their respective terms apply to the processing of your payment information.
Sage Mahjong is a retail merchant offering mahjong sets, tiles, and related accessories as physical goods. We do not operate any gambling, real-money gaming, or game-of-chance service.
Section 1. Online Store Terms
By accepting these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have reached the age of majority and have given consent for any minor dependents to use the site under your supervision.
You agree not to use our products for any unlawful or unauthorized purpose, and you agree not to violate any laws applicable to you (including but not limited to copyright, trademark, and consumer-protection laws) when using the Services. You may not transmit any worms, viruses, or other harmful code through the site.
A breach of any of these Terms may result in immediate termination of your access to the Services.
Section 2. General Conditions
We reserve the right to refuse Service to anyone, for any reason, at any time.
You acknowledge that your content (excluding payment-card details) may be transferred unencrypted across various networks, and may be modified to conform to the technical requirements of connecting networks or devices. Payment-card details are always encrypted while in transit.
You agree not to reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of the Services, or any access to or contact obtained through the site, without our prior written consent.
The headings used in these Terms are for convenience only and do not limit or otherwise affect the interpretation of the Terms.
Section 3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on the site is not accurate, complete, or current. Material on the site is provided for general information only and should not be relied on as the sole basis for making decisions, without consulting more authoritative or up-to-date sources. Any reliance on the material is at your own risk.
The site may contain historical information; such information is necessarily not current and is provided for reference only. We may modify the contents of the site at any time, but we are not obliged to update any information on the site. You agree that it is your responsibility to monitor changes to the site.
Section 4. Modifications to the Service and to Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify, suspend, or discontinue the Services (or any part of them) without notice. We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuation of the Services.
Section 5. Products and Services
Certain products may be available exclusively online through the site. These products may be offered in limited quantities and are subject to return or exchange only in accordance with our Returns & Refunds policy.
We have made every effort to display the colors, materials, and finishes of our products as accurately as possible. However, the appearance of products on your screen depends on your monitor and we cannot guarantee that color and texture rendering will be entirely accurate.
We reserve the right, but are not obligated, to limit the sale of any product to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We may also limit the quantities of any product offered. All product descriptions and prices are subject to change at any time, at our sole discretion. We may discontinue any product at any time. Any offer for any product made on the site is void where prohibited by law.
We do not warrant that any product, service, or information you obtain through the site will meet your expectations, or that any errors in the Services will be corrected.
Section 6. Accuracy of Billing and Account Information
We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, or the same billing or shipping address. If we change or cancel an order, we may attempt to notify you using the contact details provided at the time the order was placed.
We reserve the right to limit or refuse orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors, where the items are intended for individual retail sale.
You agree to provide current, complete, and accurate purchase and account information for all transactions made through the site. You agree to promptly update your account details — including email address, payment details, and shipping address — so that we can complete your transactions and contact you when needed.
For more details on returns and refunds, please see our Returns & Refunds policy.
Section 7. Optional Tools
We may give you access to third-party tools that we neither monitor nor control nor maintain.
You acknowledge that we provide such tools “as is” and “as available,” without any warranties, representations, or endorsements of any kind. We will have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should review the terms under which such tools are provided by the relevant third-party providers and ensure you understand and accept those terms before use.
We may, in the future, offer additional services or features through the site, including new tools and resources. Any such new services or features will also be subject to these Terms.
Section 8. Third-Party Links
Some of the content, products, or services available through the site may include materials provided by third parties.
Third-party links on the site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites, and we make no warranty or assume any liability for any third-party materials, websites, products, or services.
We are not liable for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transaction conducted through any third-party site. Please review the third party’s policies and practices carefully before engaging in any transaction with them. Complaints, claims, or questions about third-party products should be directed to the relevant third party.
Section 9. User Comments, Feedback, and Other Submissions
If you send us creative ideas, suggestions, proposals, plans, product reviews, or other materials — whether through the site, by email, by social media, or otherwise (collectively, “comments”) — you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use those comments in any medium. We are under no obligation to (1) keep any comments confidential, (2) provide compensation for comments, or (3) respond to comments.
We may, but are not required to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.
You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, or obscene material, or any virus or malware that could affect the operation of the Services. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for the comments you make and their accuracy.
Section 10. Personal Information
Your submission of personal information through the site is governed by our Privacy Policy.
Section 11. Errors, Inaccuracies, and Omissions
From time to time the site or the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services or on any related site is inaccurate at any time without prior notice (including after you have submitted your order).
We are under no obligation to update, amend, or clarify information in the Services or on any related site, including pricing information, except as required by law. No specified update or refresh date applied to the Services should be taken to imply that all information has been modified or updated.
Section 12. Prohibited Uses
In addition to the other prohibitions in these Terms, you are prohibited from using the site or its content:
- (a) for any unlawful purpose;
- (b) to solicit others to perform or participate in any unlawful acts;
- (c) to violate any international, federal, state, provincial, or local regulation, rule, law, or ordinance;
- (d) to infringe upon or violate our intellectual property rights or those of others;
- (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
- (f) to submit false or misleading information;
- (g) to upload or transmit viruses or any other type of malicious code;
- (h) to collect or track the personal information of others;
- (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
- (j) for any obscene or immoral purpose;
- (k) to interfere with or circumvent the security features of the Services or any related site, other websites, or the Internet; or
- (l) to engage in or facilitate any form of gambling, real-money gaming, or game-of-chance activity using our products.
We reserve the right to terminate your access to the Services or any related site for violating any of the prohibited uses above.
Section 13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from your use of the Services will be accurate or reliable.
You agree that, from time to time, we may remove or suspend the Services for indefinite periods, or cancel the Services at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Services is at your sole risk. The Services and all products delivered to you through the Services are (except where expressly stated by us) provided “as is” and “as available” for your use, without any representations, warranties, or conditions of any kind, express or implied. To the fullest extent permitted by applicable law, we disclaim all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
To the fullest extent permitted by law, in no event shall Kovex LLC, its members, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages — whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any product purchased through the Services, or from any other claim related in any way to your use of the Services or any product. This applies even if we have been advised of the possibility of such damages.
Where applicable law does not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
Section 14. Indemnification
You agree to indemnify, defend, and hold harmless Kovex LLC and its parent (if any), subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand — including reasonable attorneys’ fees — made by any third party arising out of or related to your breach of these Terms or any documents incorporated by reference, or your violation of any law or the rights of a third party.
Section 15. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity or enforceability of any other remaining provisions.
Section 16. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms for all purposes.
These Terms remain in effect unless and until terminated by you or by us. You may terminate these Terms at any time by notifying us that you no longer wish to use the Services, or by ceasing to use the site.
If, in our sole judgment, you fail (or we suspect that you have failed) to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to all or part of the Services.
Section 17. Entire Agreement
The failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
These Terms, together with any policies or operating rules posted by us on the site or in connection with the Services, constitute the entire agreement between you and us, and govern your use of the Services. They supersede any prior or contemporaneous agreements, communications, or proposals — whether oral or written — between you and us, including any prior versions of these Terms.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Section 18. Governing Law and Jurisdiction
These Terms, and any separate agreements through which we provide Services to you, shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of those courts for such purpose.
Section 19. Changes to These Terms
You can review the most current version of these Terms at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to the site. It is your responsibility to check the site periodically for changes. Your continued use of, or access to, the site or the Services following the posting of any changes constitutes acceptance of those changes.
Section 20. Contact Information
Questions about these Terms can be sent to us at the contact details below.
Kovex LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Email: support@sagemahjong.com